The week of April 14-20, 2019, is National Public Safety Telecommunicators Appreciation week, also known as Dispatcher Appreciation Week. 9-1-1 is the number that has been drilled into our minds from a young age, the number you call in case of an emergency. As we get older, we consider ourselves fortunate if we have never had to dial it. For those of us who have had to call 9-1-1, we’ve heard the voice on the other end of the line, the calm in the chaos; the voice that sends help when w ...
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